With 65 percent of Department of Defense personal property moves occurring between April and July, the Fort Hood Personal Property Processing Office offers tips to make moves less stressful.
Visit the Personal Property Processing Office front desk at Bldg. 18010, Room 104A. Arrive with orders in hand at least 30-60 days before you want household goods, baggage or non-temporary storage to be moved. The front desk counselor will assist member to schedule the briefing they need to. All members must go to www.move.mil and create their shipment(s) in the Defense Personal Property System. DPS has a tutorial to assist members with their applications. Once applications are completed, please print and sign the DD Form 1299 and DD Form 1797 for HHG shipments; DD 2278, DD 1351-2, and Expenditure Checklist for PPM. Bring these forms with a copy of your orders to the PPPO for processing. Signed copies of these items can be sent by email to firstname.lastname@example.org; faxed to 254-287-5608 or hand carried in to Bldg. 18010, Room 104A.
The PPPO reviews the information on the member’s orders to determine entitlements and to facilitate and complete all documentation, which is sent to Consolidated Personal Property Shipment Office-Hood, or CPPSO-HD to be booked with commercial carriers.
Emergencies are handled on a case-by-case basis.
The member’s orders reflect their entitlements. The local area includes Fort Hood, Killeen, Temple, Waco, Copperas Cove, Lampasas and Brownwood areas.
Members must use separate dates for their baggage pickup, household goods pickup and items going to non-temporary storage, if applicable.
Members are asked to schedule their pickup dates any time other than the last three days of each month if possible, because carriers are normally saturated on those days with everyone who wants to get moved by the end of the month.
Members should keep their pack and pick up dates free of any other obligations. House closings and going-away parties shouldn’t be scheduled on the same dates as moves.
Moving companies handle many shipments on the same day and although the member is required to be available from 8 a.m.-5 p.m., the movers can come any time during that time period, and may work until 7 p.m. in some cases.
The packers often go from one residence to another on a schedule, depending on the weight being moved.
Members should call the moving company that is packing their household goods the day before their pack dates to get an idea where they fall on the mover’s schedule.
Members should never plan for their household goods to be picked up on the same day they must vacate their residence.
The member should estimate the weight of their property. One thousand pounds per room is a good rule of thumb, unless the member can ascertain the actual weight.
Changing pack-out dates once they are established will only be done for emergencies that are beyond a member’s control.
Always be aware of what company is handling what shipment. Ask for identification when allowing movers in your home. Government-approved companies will have shipment documents in the company’s name and most wear a company uniform or T-shirt with a logo.
Do not leave cash, jewelry, airline tickets, passports, check books or valuables unattended. These items are supposed to be hand-carried and should be out of the carrier’s access during packing and pick-up. Every year, someone ends up paying to have part of their shipment unpacked to find their passports or airline tickets, which could cost hundreds of dollars. Those items should be locked in a car out of sight and everyone’s way during pack-out.
It’s the member’s responsibility to remove all articles from crawl spaces or attics if they are not accessible by a permanent staircase.
Separate professional books, papers and equipment and ensure they are identified to the carrier. The weight of those items do not count against the overall weight of the shipment. Professional equipment does not include any furniture items, i.e., cabinets, desk with drawers, computer desks and storage cabinets.
Ensure all major items appear on the inventory and are reflected in an accurate condition. If a member feels the inventory is not accurate he or she has the option to make notes in the remarks section at the bottom of each inventory sheet.
For those going overseas, there may be other weight restrictions or policies, depending on if furniture support is available at your next base. Japan and Korea are restricted.
Planning a move well ahead of time is the key to having a smooth transition. Ask questions during your personal property counseling/briefing. For additional information, go to www.hood.army.mil/personal.property.aspx.