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CID warns Army about fake benefits website

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February 13, 2014 | Across DoD
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CID is an independent criminal investigative organization supporting all elements of the U.S. Army throughout the world and is responsible for investigating felony-level crime of an Army interest. Photo by Colby Hauser, USACIDC
QUANTICO, Va. - The U.S. Army Criminal Investigation Command wants to clarify a press release that was issued Feb. 6 to help avoid any possible confusion regarding a false website and the official U.S. Army benefits website for former and current service members.

In the announcement, CID accurately released that a website claiming to be an official U.S. Army benefits website, using the web address, is not an official U.S. Army website and it is not affiliated, nor endorsed in any way by the U.S. Army.

The official “MyArmyBenefits” website can be found at This is the authorized U.S. Army benefits website and serves as the go-to source for all benefits and services available and continues to successfully assist Soldiers and their Families. Soldiers and former service members are required to use either their CAC or Army Knowledge Online login information to access the official website. As a reminder, the official site ends with


According to CID Special Agents, the primary purpose of the bogus website is to collect as many U.S. Army service members’ AKO email accounts and passwords. The bogus website also makes the false claim of that “the U.S. military has granted access to unclaimed and accumulated army benefits for the under listed active-duty Soldiers. Benefits not claimed within the stipulated period will be available for claims after 60 months.”

CID strongly recommends that Soldiers, Department of the Army civilians, Army retirees and Family members avoid this website and ignore any information or claims posted on the site.

Most online scam attempts are easily recognizable as they are usually unsolicited emails or texts; hoax websites commonly contain misspelled words, punctuation and grammatical errors and often ask for private information, such as an individual’s email address and password.

Cyber-crime and internet fraud present unique challenges to U.S. law enforcement agencies as criminals have the ability to mask their true identities, locations and cover their tracks quickly. Websites and accounts can easily be established and deleted in very little time, allowing scam artists to strike, and then disappear before law enforcement can respond.

The ability of law enforcement to identify these perpetrators is very limited, so individuals must stay on the alert and be personally responsible to protect both themselves and their loved ones.

CID strongly recommends that Soldiers, civilians and Family members who receive any suspicious and/or unsolicited emails should delete them immediately without response.

However, for those who have provided any information to the My Army Benefits website or have received any correspondence from the website, take the following steps:

• Do not log in to the website.

• Do not respond to any emails.

• Stop all contact if previously responding to any


• Immediately contact the local Information Assurance office if the website has been accessed from a government computer or system.

Other cyber-crime resources available are:

• Internet Crime Complaint Center (IC3):

• Federal Trade Commission:

By reporting this cybercrime, one can assist law enforcement agencies in their investigations and help bring those responsible to justice. For more information regarding cyber crime and staying safe online, visit the CID Lookout or the Computer Crimes Investigative Unit webpage page at

CID Lookout is a U.S. Army Criminal Investigation Command initiative to partner with the Army community by providing a conduit for members of the Army Family, to help prevent, reduce and report felony-level crime.

The USACIDC, commonly known as CID, is an independent criminal investigative organization that investigates serious, felony-level crime, such as murder, rape, sexual assault, robbery, arson, fraud and even cyber crime or intrusions into the Army networks (see CID Cyber Lookout).

Solving and preventing these types of crime cannot be achieved solely by CID special agents and the military police.

Together, professional law enforcement officers and the Army community must work hand-in-hand to fight serious crime. As such, CID is on point for the Army and depends heavily on Soldiers, Family members and civilian employees to be on the lookout and provide assistance in keeping the Army strong and safe.

CID Lookout provides the latest information to the Army community aimed at helping Soldiers protect themselves, their Families and to reduce their chances of becoming crime victims.

For more information on CID or to report a felony-level crime or provide information concerning a crime, contact the local CID office, the military police or visit
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